Navratil International provides the following services:
and Process Improvement
Business Requirements Definition
Coding and Unit Testing
Define Project Management Standards and Guidelines
Manage the Project
Internationalization and Localization
sections summarize the type of software development services that we offer our
customers. The organization of these services closely matches the Software
Development Process that we encourage our customers to consider. The
The Software Development Process, found on
the White Papers page of this web site, provides a detailed description of this approach.
comprehensive data on key competitors, including current and future offerings
and price lists. This information is obtained from competitor web sites and
marketing material, as well as provided by your own sales and marketing staff.
It is is used as input for the Business Requirements.
Solicit Customer Input
customers on a periodic basis with questionnaires that assess current
satisfaction with the product functionality and performance. In addition, maintain ongoing contact with customers to solicit product enhancement
requests. Finally, establish a key customer group to be used as a sounding board for future enhancements currently under
Develop High-Level Business
Business Process Flows that represent how an end user conducts his business.
These high-level Business Process Flows are used as input for the Business
Develop Business Requirements
on an ongoing basis an updated Business Requirements document that provides a detailed
list of functionality for all supported products. This document describes
the current functionality, as well as the version of the product in which the specific
introduced. It also includes future enhancements and the scheduled version in which
will be introduced. In addition, key functionality that management
feels should not be included in the product is clearly identified.
Requirements document is the key product roadmap that drives all product
development activity. This document is also intended to be used for preparation
of Request for Proposals (RFPs) and identifying functionality to be included in sales and marketing
material. This is a key document that provides a high-level definition of
product functionality across multiple releases of the product. This information
is also critical for customer services personnel who must support customers at
different release levels of the product.
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Expand Business Process Flows
Expand the Business
Process Flows initially defined during the Business Requirements Definition
phase of product development. Expanded Business Process Flows are used to
identify the way in which a user navigates the product in order to conduct his
Business Process Flows developed during the Functional Design
phase of product development are further expanded and used during the Testing
phase in order to ensure that all business functions supported by the product
are fully tested. Ultimately, a subset of the expanded Business Process Flows
are selected for use in creating product training material and product demo
of modeling is a key aspect in developing the Functional Design.
Screen and report layouts are developed at this time and undergo considerable
review by end users of the product.
Functional Designs that are detailed, user-oriented documents that clearly spell
out the product functionality. The format of the Functional Design closely
resembles the format of the user documentation, since the Functional Design
information needed to be communicated to the developer is very similar to that
needed to be communicated to the ultimate user of the product.
The key benefit of
this approach is that the user documentation is prepared very early in the
product development process. In addition, under this approach documentation is
prepared by those responsible for the designs at the time when they are the most
familiar with the product. High-quality user documentation with little
additional cost is the outcome of this approach.
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Participate in Functional Design
Functional Design reviews in order to stay apprised of the feature direction,
and ensure that the technology supports the desired features.
Perform Acceptance Review of
Sign off on the
Functional Design, thus, ensuring the Functional Design is sufficiently detailed
Perform Database Design
Database Design based on input from the Functional Design as well as input from
the Technical Design as it is being developed.
Develop Technical Designs
Develop the Technical
Design based on input from the Functional Design and the Database Design.
Develop Installation Guides
preliminary Installation Guide that ultimately will be used to install the
product during testing and ultimately at the customer site.
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Code the Product
Code the product
based on input from the Functional and Technical Designs.
Perform Unit Testing
Unit test the
product based on the Functional and Technical Designs.
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Identify the scope
of the testing to be performed based on the Functional Design and Business
Process Flows. Develop
high-level and detailed test plans. It is at this point that we define exactly
what will be tested, and what specific tests must be successfully completed in
order to consider the product fully tested and ready to be released to the
Define Test Database
Define the setup
data for the Test Database. This setup data is also used for the training
database and the marketing demo database. The Test Database contains
sufficient detail to support detailed test scenarios. It is
important to note that the Test Database contains real-world setup data that
mirrors the data that will appear in training scenarios and demos for
This data is used
to load the Test Database once Development has prepared the environment.
If automated testing is available, the setup data also is used to created automated
test scripts that load the data.
Starting with the
expanded Business Process Flows defined during the Functional Design phase, create
detailed test cases that test all functionality introduced in the Functional
Designs. Review all existing product test cases from previous releases of
the product, and modify them if
necessary to reflect the changes in the current release.
Develop Test Scripts for System
Integration Testing Using Automated Testing Tools
To the extent
possible automate the test cases defined so that they may be executed in an
automated fashion using automated testing tools such as Rational Robot.
Outside Testing Resources
resources assisting in the testing. These may be contract personnel, in-house
quality assurance staff, or field staff temporarily contributing to the testing
automated regression test cases prepared for the previous release of the product
to ensure that key elements of the product work as they did in the previous
release. Manual testing is used for all test cases for which automated
test scripts do not exist.
System Integration Testing
automated integration tests for the new release using the automated testing
tool. Manually execute all integration test cases for which no automated
test scripts have been prepared.
Performance and Scalability Testing
performance and scalability test cases defined for this release, as well as
those tests from previous releases that still apply.
To the extent
automated testing is available execute all automated tests in each
of the supported environments. Manually test all test cases selected as
critical for testing in all environments.
Manage the beta
sites. Provide onsite assistance, and transfer the product expertise to
the business consultants who perform the onsite installation and implementation.
Certify Software Performs as Designed
in the determination as to whether the product performs as designed and may be
released to customers. Once all prescribed test cases have been
successfully completed and all documentation and education material has been
completed and reviewed, appropriate management signs off on the release.
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Develop User Documentation and Online Help
Use the Functional
Design as the starting point for the User Documentation. Since the Functional
Design intentionally was formatted in the format of the User Documentation, very little
is necessary to transform the Functional Design into the User Documentation.
The Online Help closely resembles the information found in the User
Create the Training Database
The Test Database
and the Training Database are designed to be one and the same. Thus, the Training Database is merely a copy of a refreshed Test Database.
Develop Customer Training Materials
Select a subset of
the Test Cases for training scenarios. Execute the Test Cases and create
training scenarios from screen prints of the screens. The Training
Database is used for training purposes.
Create the Demo Database
The Test Database
and the Demo Database were designed to be one and the same. The Demo
Database is merely a copy of a refreshed Test Database.
Define Demo Scripts
Select a subset
of the training scenarios for developing demo scripts.
Develop Marketing Collateral Material
marketing brochures using the Business Requirements document as a source.
Create white papers and fact sheets describing selected functionality in the
product using the Business Requirements, Functional Design and Expanded Business
Process Flows as input.
Train the Services and Support Group
Use the Business
Requirements and Training Material for instructing the in-house Help Desk and
Services group on product functionality.
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summarizes the project management services that we provide our customers:
Define the Project
to be used consistently across all development projects. Define the
standards and procedures that will be implemented in a consistent way using a
standard format and a standard tool. This ensures that all Development project
plans and statuses will be communicated in a consistent fashion. Regular
communication will be maintained among the Development, Product Management and
Sales & Marketing groups as well as to appropriate others who need to be
informed of the status of these projects.
Manage the project
and schedule. Maintain a portfolio of all projects, and assume
the responsibility for the successful and timely execution of all development
projects. Maintain communication among the Development, Product Management
and Sales and Marketing groups to ensure all parties understand their
responsibilities. Assume the role of key contact person for inquiries
regarding Development project statuses.
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summarizes the internationalization and localization software development
services that we provide our customers:
We have found over
many years in the business that there are no quick and easy solutions to
developing a quality product for the international market. Our approach embodies a common-sense methodology
that begins with a clear, concise statement of the international business requirement. To
accomplish this we use business scenarios to quantify business
activity through the area of the software impacted by the
For example, one of
the most basic international enhancements that all multi-national companies must deal with is multi-currency
processing in order entry, billing and accounts receivable. In order to
incorporate this feature into existing U.S. software, we first identify the set of possible business
flows that the software currently supports. Next,
we add a currency dimension to the business flows by changing the currency of
the order, invoice and payment from the base currency to a foreign currency. Now
we document this second set of business flows. Once completed we would have a clear
scope of effort and a good user-oriented understanding of the enhancement.
The introduction of the euro is another good
example of an event that significantly impacted the accounting and distribution
software of multi-national companies. Beginning on January 1, 1999, many
key accounting and distribution functions required significant changes in order
to support the euro. Navratil International provided its customers with a
clear, concise description of the implications of the introduction of the euro,
what impact this would have on their software, and what specific changes needed
to do to made to ensure euro-compliant products.
In addition to defining the
requirements, we provide consulting assistance to
implement our recommendations. We have assisted clients develop
software that deals with Multi-Currency Invoicing, Euro
Triangulation, Translation of Financial Statements (per U.S. FASB 52, U.K.
SSAP20 and IAS 21), Value Added Tax (VAT), Goods and Services Tax (GST),
Intrastat, Draft Processing for France and Spain, and Bank Transfer handling for
various European countries.
We specialize in the development of knowledge
transfer documents relating to international features that are tailored to
specific software packages. We develop formal training material and
end-user tutorials that combine a conceptual overview of the international
feature with the specifics of the underlying software package. Our training
material illustrates how the international features are configured to meet the
requirements of specific countries.
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For additional information,
contact us at
Navratil International, Inc.